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Customer Service

Customer Service is our top priority! 

We strive to have the best customer service possible. In fact, we guarantee it with our 100% Satisfaction guarantee! 

If for any reason you are not happy, simply return the item to us within 14 days of purchase, in the same condition as received and we will issue a refund, store credit or exchange for any other item.  Refund amount is full purchase price minus any shipping and handling amount. 

If it has been over 14 days but less than 31 days we will issue a store credit.

Feel free to contact us at anytime for any reason 

You may contact us via email or phone

Please feel free to drop us a email anytime, let us know if you have product inquires, thoughts about our site and or your shopping experience. 
Your feedback is very important to us! 
We will respond to all email within 24 hours. 

Email - JodysJewelryBox@comcast.net

If you need to call us please do so at the number below. 
If we are unable to answer right away, please leave a detailed message with your name, phone number and best time to return your call. 
By phone 503-310-5411 Monday thru Friday 10am - 4pm PT